Ability to follow policies, procedures, and regulations.Experience working with others on a team to meet customer needs.Ability to interact with integrity and professionalism with customers and team members.Ability to educate and connect customers to technology and share the value of mobile banking options.Customer service focus with experience handling complex transactions across multiple systems.1+ year of experience interacting with customers, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education.Identify information and services to meet customers financial needs.Interact with customers and individuals to demonstrate care, build relationships, and complete requested transactions.Escalate questions and issues to more experienced roles.Receive direction from managers and exercises judgment within defined policies and procedures.Perform routine transactional, operational, and customer support tasks efficiently through knowledge of bank procedures and products, as well as partners across the organization.Complete operational activities while minimizing risks under established policies.Support customer engagement by processing teller transactions, sharing digital solutions, and making appropriate introductions to bankers.Learn more about the career areas and business divisions at. Wells Fargo is seeking a Teller in Consumer and Small Business Banking, as part of Branch Banking.
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